Return Policy

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  You are responsible for sending it back to us at your expense.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.  Additional non-returnable items are gift cards,  downloadable software products and some health and personal care items.

To complete your return, we require a receipt or proof of purchase.

REFUNDS

In general returned items will only be accepted for credit toward future purchases.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, you will receive a credit notice good toward future purchases.

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you have received goods damaged in transit, please send us an email immediately at Contact with details, photos and if possible third party authentication from the delivery post office.

 

Address
To return your product, mail it to: 8915 Hwy 311, Tatamagouche, NS, B0K 1V0, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it will take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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